Privacy Policy

Last updated: October 2025

At Orionaa, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.orionaa.com (“Site”). By accessing or using our Site, you agree to this Privacy Policy and our Terms of Service.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

We collect the following types of information:

Device Information

Examples of collected data: web browser, IP address, time zone, and cookies installed on your device.
Purpose: to load the Site accurately for you and perform analytics on Site usage to optimize our content.
Collection method: automatically when you access our Site.

Order Information

Examples of collected data: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose: to fulfill orders, process payments, communicate with you, arrange shipping, and provide invoices/order confirmations.

Customer Support Information

Examples of collected data: details shared in customer service requests, feedback, or other communications.
Purpose: to improve our support, resolve issues, and enhance your experience.

How We Use Personal Information

We use your personal information for the following purposes:

To provide and improve our services: processing payments, shipping orders, managing returns, and enhancing your overall experience.
To communicate with you: sending order confirmations, updates, or responding to customer inquiries.
To screen for risk or fraud: verifying your identity and monitoring suspicious activity.
To comply with legal obligations: maintaining records and fulfilling applicable laws and regulations.
For advertising and analytics: helping us understand customer preferences, improve the Site, and deliver targeted offers and promotions.

Sharing Your Personal Information

We share your information with trusted partners to help us operate our business:

Shopify: Our online store is hosted on Shopify Inc., which provides the e-commerce platform that powers our Site. Shopify may collect and store your personal data to process payments and manage orders. Learn more about Shopify’s privacy practices here: https://www.shopify.com/legal/privacy.
Service Providers: We may share your data with vendors who assist in shipping, payment processing, email marketing, or analytics.
Legal Compliance: We may disclose information to comply with laws, respond to legal requests, or protect our rights.

Behavioral Advertising

We may use your personal information to show you relevant ads or marketing communications that we believe may interest you.
You can opt out of targeted advertising by visiting:

Do Not Track

Please note that we do not alter our Site’s data collection practices when we see a “Do Not Track” signal from your browser.

Your Rights

Depending on your location, you may have the right to:

Access or request a copy of your personal data.
Correct or update inaccurate information.
Request deletion of your personal data.
Withdraw consent or object to certain data uses.

To exercise these rights, contact us at info@orionaa.com.

If you are a European resident, note that your data may be transferred outside Europe, including to Canada and the United States, for processing and storage.

Data Retention

We retain your order information unless and until you request its deletion.

Children’s Data

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that a child has provided us with personal information, we will delete it immediately.

Security

We take reasonable precautions to protect your personal data against unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The latest version will always be posted on this page with the updated date.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:

Orionaa
Email: info@orionaa.com
Website: www.orionaa.com